Terms of service and licence agreement

1. What you are buying

A non-exclusive, non-transferable subscription licence to install and use Gyro Suite on servers you control, for your own business, for as long as your subscription is current. You are not buying the software itself, ownership of it, or the right to redistribute it.

2. What one licence covers

One production installation, plus one non-production staging installation, plus unlimited local development installations on localhost, .test or .local domains. Within the production installation, the number of active companies is metered and billed at $9 per company per month. Users, customers, branches, warehouses, tax registrations, invoices and storage are unlimited and not metered.

3. What you may not do

Redistribute, resell, sublicense or rent the software. Deploy it for third parties as a service without a partner agreement. Attempt to decompile, deobfuscate or circumvent the licence mechanism. Remove or alter copyright notices. Share your licence key with anyone outside your organisation.

4. Licence enforcement

Your installation validates its licence daily. If our licence server is unreachable it continues on its cached licence for ten days. If a subscription lapses, the installation enters read-only mode after a ten day grace period: all reading, reporting, exporting and backup functions continue permanently, and creating, editing and deleting are disabled. We will not disable read access, exports or backups under any circumstances, including non-payment.

5. Your data

Your data is yours. It resides in a database on infrastructure you control. We claim no ownership, no licence to use it, and no right of access. We do not receive it and have no technical means to obtain it.

6. Updates and support

While your subscription is current you receive all updates, including new modules, and email support within the scope published on the support page. Security releases are provided free on every version regardless of subscription status, because leaving a known-vulnerable installation in the field is not something we are prepared to do.

7. Price protection

The price of an active subscription will not increase for as long as it remains continuously active. If our list price rises, existing subscriptions stay at the rate they were opened at. A subscription that lapses and is later restarted is priced at the then-current rate.

8. Continuity commitment

If Gyro Web Services ceases operations, we will give at least 90 days notice and publish a permanent unlock removing licence validation entirely, so existing installations continue to function without a licence server. This obligation survives any change of ownership or control of the company.

9. Refunds

Thirty days from your first payment, in full, for any reason. The exceptions and the process are on the refund policy page, which forms part of these terms.

10. Termination

You may cancel at any time from your client area, effective at the end of the current period. We may terminate for material breach of clause 3, with notice and a reasonable opportunity to remedy where remedy is possible. On termination the software enters read-only mode as described in clause 4 and your data remains yours and exportable.

11. Warranty and liability

The software is provided as is. We warrant that it will perform substantially as documented and that we will fix confirmed defects, and we do not warrant that it will be free of all defects, because no software is. You are responsible for your own backups, for your server, and for verifying that financial output is correct before relying on it. Our total liability in any twelve month period is limited to the fees you paid us in that period. Nothing here excludes liability that cannot lawfully be excluded.

12. Not professional advice

Gyro Suite is a tool. It is not an accountant, a tax adviser or a lawyer. Chart of accounts templates, tax rates and payroll statutory rules are provided in good faith and updated regularly, and it remains your responsibility, with your professional advisers, to confirm that your accounts and filings are correct.

13. Changes to these terms

Material changes are announced in the changelog and by email at least 30 days before taking effect. If you do not accept a change you may cancel and, if within the current period, request a pro-rata refund.