Straight answers, including the awkward ones.
Gyro Suite is in development, so the first group of questions is about that. The rest is everything people ask before choosing business software, grouped so you can find yours. If the answer you need is not here, ask us.
Where things stand
Can I buy or download Gyro Suite today?
No. Gyro Suite is in development and is not on sale. There is no download, no trial and no demo yet; all three arrive with version 1.0. You can ask to be told when it does.
When will it launch?
How far along is it?
On 12 October 2026: all 43 modules had working screens, 397 staff screens were being opened and checked by machine before any change is accepted, and 22,974 automated tests were running on two database engines. Built is not the same as finished, and the roadmap says what is still to do.
Why tell people about it before it is finished?
Because choosing the software a company runs on is a long decision, and we would rather you watched it being built than met it on launch day with no history behind it. And because what you tell us now is cheap to act on, and expensive to act on later.
Will the price change before launch?
$49 a year, and $9 a year for each additional company, is the price we have decided to launch at. If that ever changes we will say so on the pricing page before anything is sold, not at a checkout.
How will I know when it is ready?
Leave your name and address on the contact form under "Tell me at launch". You will get one message, on the day version 1.0 is ready to install, and nothing in between.
Pricing and billing
How much will Gyro Suite cost?
$49 a year for one installation with one company, unlimited users and every module. Each additional company is $9 a year. Prices are in US dollars, with sales tax, VAT or GST added at checkout where your jurisdiction requires it.
Is it really unlimited users?
Yes. There is no seat count in the product, no per-user upgrade and no fair-use clause. Two people or two hundred will pay the same, so hiring somebody never raises your software bill.
What counts as a company?
One set of books: its own chart of accounts, fiscal year, tax configuration, numbering and trial balance. If it files its own tax return, it is a company. Branches, departments, warehouses, tax registrations and users inside it are free and unlimited.
What will happen if I stop paying?
Your installation will go read-only after a ten day grace period. Nothing is deleted. You keep reading, reporting, exporting and backing up permanently. Subscribe again and writing resumes with nothing lost.
Will there be refunds?
That is the plan: thirty days from your first payment, in full, for any reason or none. The draft is on the refund policy page and the final wording will be published before the first sale.
Will there be a free tier?
No. At launch there will be a 14-day trial of the complete product, and a demo that needs no signup at all.
Is it billed monthly or yearly?
Yearly. $49 a year is a little over four dollars a month, and there is no monthly plan.
Will the price go up after I subscribe?
The draft terms protect the price of a subscription for as long as it stays continuously active. That is our intention, and it will be in the final terms before anybody pays us.
Hosting and installation
Will it run on my shared hosting?
If your host offers PHP 8.4 or newer with the ionCube Loader, MySQL 8 or MariaDB 10.6, and a one-minute cron, yes. That covers most cPanel accounts, and it is the kind of account Gyro Suite is developed and tested on. The system requirements page shows how to check yours.
Will I need a VPS?
No. A VPS makes it faster, and the software uses Redis and background workers if they exist, but nothing requires them. Shared cPanel is the design floor.
Will I need SSH or the command line?
No. Upload a zip in File Manager, create a database, run a browser wizard, paste one cron line. That is the whole install.
How long will installation take?
The target is about six minutes on a typical cPanel account. The longest part is usually uploading the archive.
What is ionCube and why will I need it?
A PHP extension that runs encoded applications. It is standard on most cPanel hosts and free to enable. Encoding is what protects the product from being copied and resold, which is what makes a price of $49 a year possible.
My host does not have ionCube. Now what?
Ask them to enable it. It is a standard cPanel extension and almost all hosts will. If they refuse, that is a reason to change host rather than software.
Will you install it for me?
We plan to offer installation as a one-off paid service for people who would rather not do it themselves. What it covers and what it costs will be published before launch.
Will I be able to install it in a subfolder?
Yes, and on a subdomain, and in the more secure layout where the application sits above public_html with only its public folder exposed. The installer detects which you are using.
How will updates work?
One click. The updater backs up first, verifies a checksum and a signature, migrates in chunks that survive a shared host, and can put the previous version back if a check fails afterwards.
Will I be able to run a test installation?
Yes. One staging installation is included with every licence, and installations on localhost or a .test domain do not need a licence at all.
Your data, licensing and security
Where will my data live?
On your own server, in your own database, at the hosting company and in the country you choose. We do not host it, mirror it, index it or back it up to anything of ours. If you move host, it moves with you.
Can you see my business data?
No. It never leaves your server. There is no telemetry, no analytics beacon and no cloud sync. We could not retrieve it if we were compelled to, because we never receive it.
Does this help with data residency rules?
Yes, by construction. Many countries now restrict where personal or financial data may be kept or sent: the GDPR, for example, restricts moving personal data out of the European Economic Area. Because Gyro Suite keeps everything on the server you chose, picking a host in your own country or region answers the question, and there is no transfer to us to justify. You remain responsible for your own compliance, and this is not legal advice.
What will the licence check send you?
Your domain, licence key, a fingerprint of the installation, the product version, your PHP version and the number of companies. Nothing else, once a day, over HTTPS.
What if your licence server goes down?
Your installation keeps working for ten days on its cached licence. There is also an offline activation route for servers with no outbound internet at all.
Will I be able to move to a different server or domain?
Yes, yourself, in a couple of minutes. Deactivate in the application or your client area, then activate on the new domain. You only need the key, not the old domain.
Can you remotely disable my installation?
A licence server that can authorise can also refuse, and we will not pretend otherwise. It will be used only for a subscription that has genuinely lapsed after its grace period, or a key confirmed as pirated after an appeal window. Even then the installation goes read-only, not dark, with exports still working.
Will I always be able to get my data out?
Always. A full database dump, plus an export of every list as CSV, an Excel workbook or a PDF, plus all attachments. This works on an active licence and on a lapsed one, and it does not involve us.
Is the source code available?
No. The application will be ionCube-encoded. If reading the source is a requirement, ERPNext or Odoo Community are the honest recommendations.
What if you go out of business?
We publish a permanent unlock that removes licence checking entirely, with at least 90 days notice. That commitment will be written into the terms, not just promised here, and your data is on your own server either way.
Will it help me comply with the GDPR?
The tooling is in the build: subject access export, erasure for an individual, consent tracking, an append-only audit log and configurable retention. Since you are the data controller and we never receive the data, we are not your processor, and there is no data processing agreement with us to negotiate.
How will you handle security issues?
Publicly. A written disclosure process now, and from the first release a dated advisory log with credit for reporters. Security releases will be free on every version regardless of subscription status.
Product and migration
Is the accounting real double-entry?
Yes. A chart of accounts, balanced journals generated from every posted document, immutable postings, period locks, multi-currency, cost centres and the full statement set. Not invoicing with categories.
Will I be able to use only some modules?
Yes. The Module Manager turns any module off, hides it from every menu and keeps the data. Nothing you disable costs you anything, and nothing you switch on costs extra.
Will it work on a phone?
Yes, as an installable app served from your own installation, with offline queueing for work in the field. No app store account and no third-party service in between.
What languages will it support?
The interface is built to be translated in full, including right-to-left languages. The translations themselves are part of the last phase before launch, and the launch languages will be listed here once they are settled.
Will I be able to import from the system I use now?
Guided importers with a dry run, a reconciliation and a rollback are in the build, with presets for Perfex CRM, RISE CRM, Zoho, QuickBooks, Tally and Odoo exports, and for plain spreadsheets. Opening balances import as one balanced journal rather than fabricated invoices. Each preset still has to be proven against real exports before launch, and we will say here which ones passed.
Is there an API?
Yes. A REST API with tokens and signed outbound webhooks is in the build. The full reference will be published with version 1.0.
Will I be able to customise it without a developer?
To a considerable degree: custom fields, public forms, workflows with approvals, no-code automations, a visual print designer and the report builder.
How many users will it handle?
User accounts are unlimited. How many can be clicking at the same moment depends on your hosting, and the engineering targets for shared hosting and for a VPS are on the system requirements page.
Does it use AI, and what happens to my data if I switch it on?
The AI assistant is optional and off until you switch it on. It uses an AI provider you choose and a key you pay for, spending is capped per person and per month, names and email addresses are masked unless you opt in, and it never posts or creates anything without a person accepting it.
Will there be a partner programme?
We plan one for agencies, accountants and hosting providers who deploy Gyro Suite for clients. If that is you, tell us through the contact form, because your needs will shape it.
Still have a question?
Ask it. The people who answer are the people building the product, and a question now is worth ten after launch.